Challenge:
A global pharmaceutical company managing temperature-sensitive and high-value shipments faced growing complexity in post-Brexit customs operations.
With regular trade between multiple EU laboratories and UK distribution sites, the business struggled to maintain speed and accuracy in its customs declarations. Manual processes and inconsistent documentation led to costly delays and compliance concerns, especially under strict Good Distribution Practice (GDP) and pharmaceutical control regulations.
Solution:
The company partnered with C4 Logistics to take full advantage of our Customs Office expertise combined with the Drop & Book platform.
This setup enabled seamless integration between their logistics scheduling and customs processing, automating document generation, validation, and submission. C4’s customs specialists provided continuous oversight, ensuring adherence to both HMRC and pharmaceutical compliance requirements.
Shipments now move swiftly between sites with full transparency, supporting the company’s commitment to uninterrupted global supply.
Result:
- Customs declaration accuracy improved dramatically.
- Shipments cleared within minutes instead of hours, even during peak demand.
- Full compliance maintained across all trade lanes, with consistent audit readiness.
C4’s partnership has transformed the company’s customs function from a bottleneck into a competitive advantage, ensuring medicines and materials move safely, quickly, and compliantly across borders.
With C4 Logistics, pharmaceutical manufacturers gain the confidence to move regulated goods efficiently, ensuring critical products reach their destinations without delay.