FAQ

Curious About C4 Customs? See Our Most FAQ Below!

1. Do I need to book a C4 transport to use your customs service?

No. C4 customs is a stand-alone service offering customs clearance with or without a C4 transport.

2. Is there a minimum/maximum number of declarations you can process?

No. We accept all customers with any number of declarations.

3. Do you accept one-off customs requests, or do you only take customers with regular contracts?

We accept everyone! Whether you have a one-off shipment or a daily import/export.

4. How quickly will I receive my customs clearance?

You will receive your documents within 15 minutes!

5. Can I contact you out of office hours?

Yes, are open 24/7 to process your clearance on any day, at any time.

6. What forms of transport do you offer customs clearance for?

We offer clearance for all forms of transport: road, rail, ocean, and air.

7. Are your customs agents all fully trained?

Yes, all our customs agents have undergone HMRC approved training to become certified customs practitioners.

8. How do you calculate the customs charges?

We have a very simple pricing structure which is available by emailing sales@c4logistics.com

Is there a question we haven’t answered? Get in touch by emailing sales@c4logistics.com